Muziker reviews from Trustpilot

I orderd a novation Circuit (278 euro) on Tuesday 14:18 with them, I got a message, that they had a combo deal. A circuit with decksaver (248euro). Great service I think. To my surprise the order arrived, On Saturday the same week. So fast delivery, great service. Thank you

Never used Muziker before however their price was unbeatable by any UK music store. They are one of a number of European shops that have been getting into the UK market. So the keyboard I got travelled across Europe via DPD, arrived safely, and before the stated time. Impressed.

Here is the good: 1. In my case, everything I bought was a good deal and arrived relatively fast. Here is the bad: 1. Shipping times can be improved. 2. Communication can be improved. 3. The overall client experience can be elevated. My advice: 1. Learn to better handle your customers. After some emails exchanged with one of the representatives I was offered a 32£ discount on a product I was interested in buying but they only could have in stock on order. The offer was valid for only two days. Based on the instructions I received I was supposed to place the order, not pay, wait for them to adjust the final price, proceed. As any other consumer I took the bate and placed the order. And then I waited, and waited. Nothing. The price was left the same (of course I contacted them as instructed with order number). You don't want to know their answer. The lesson here is that once you commit to something, do it. Such actions from your part will make customers who otherwise like you to write bad reviews and move their business somewhere else. If you promise a discount just do it. Even if you changed your mind in meanwhile. Otherwise, it becomes a SCAM. Do they deserve five starts? Yes and no. But I will give them 5 stars. Why? Well, I feel is the right thing to do. Even if the experience with them was always a mixed hate and love relationship. I once ordered a device which started to move its shipping day every other day for more a month. I started to hate Muziker but then, I read on Internet that the manufacturer delayed the availability of the item. Based on this I took back my hate and started to love back Muziker. While they refunded me the 500£ right away I still felt not taken care of. I didn't wanted the money back but to wait until the item was available. Or even better, once the product available, to have an option and get it at the same good deal I got it in the first place. But it didn't happen. If I could help them improve their overall service quality I would. Will I buy again from them? Probably yes. The products I usually buy don't break easily which means less worry about the need for warranty and support. I guess for me what matters most is the better deal than the post acquisition warranty and support.

got a pair of active speakers and a mixer. got good customer service over the phone. only took 5 working days to arrive. ( live in the uk). beat all uk prices so what's to think about. very good tracking from DHL and DPD. so yes thumbs up.

I'm satisfied with my order! Thank You Muziker. Delivered during 4 days to Estonia. Everything is great. Thanks once again!

Excellent service, quick shipment and saving exceeding 40 %. What's not to like? :-)

Har købt en Marshall Woburn multiroom wifi højtaler til dkr 1000,- billigere end hos ElGiganten. Super god info og tracking service. Kan varmt anbefales 😊...

Bra priser o leverans

Ordered over 400 euro's several items including a Clicgear 3.5 golfcart and a cartbag, two large ites shipped via DHL to the Netherlands. 2 packages arrived within 6 working days and both correctly packaged in new state. Very happy with the products, exactly as expected. Will order again due to low prices and original products.

Super kunde service, billig pris og hurtig levering.

The webshop looks a little untrustworthy at first, as they seem to sell just about everything. I ordered a golf bag and got interesting discount on it, plus it was send from Slovakia to the Netherlands in only a few days. Super satisfied customer here!

Ordered some Fishing Gear,... Hard to Find in Belgium , and More Expensive in Other Country’s Online Shops! (HeadBanger Shads and Spare Tails),... Got some Reduction Fees and Free Expedtion,... Amazingly Fast,..!!! ( Only 2 Days from Cehia to Belgium ) UNBELIEVABLE,...!!! That’s all i can Say! Everything arrived in perfect condition, as i order them online,... ( colour , sizes , model) Perfect Packed and Protected Chapeau , Muziker,...!!! 2 X Thumbs UP! Thank you,...

Got at golfbag from Muziker at discounted Price and expexted delivery time. Single questions to their customer service were handelled fast and politly.

Great experience. Bought a digital piano off them, arrived as ordered. The package tracking isn't great as isn't most up to date but support is great and was able to update me. Would totally use again!

Super service! Syningen gik op på mine nye ECO golfsko. Sendte en mail til dem og fik svar dagen efter, at de ville sørge for afhentning og ombytte dem uden problemer. Ringe endda inden de nye sko blev afsendt, for at spørge om jeg ville have en anden model👍😊 Vil helt klart handle her igen.

Everything was good, but the Evans head was scratched and dirty. It takes one week to arrive in Italy.

Me from Latvia. All ordered items finally (in 10 days) received.

Snabb leverans och perfekt kundtjänst

This was the first time I have used the company. I was dubious at first as the concept was alien to me . I bought 2018 Cobra F8 Driver golf club which was half the price as RRP. Nobody else was offering discounts. I have to say that their customer services have been superb. The goods have not arrived yet but on service alone, five stars.

Ekstremt god kundeservice. Svarer hurtigt og får løst problemet nemt og hurtigt. Kan bestemt anbefales.