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With the "Extended returns" extra service, you get an additional 46 days to try out your new item. On top of the standard 14 days to return the item without giving a reason, you get an extra week, so you can return your new item to us at any time up to 60 days after purchase. For companies and legal entities, this period is a little shorter, as they have a total of 30 days to return the item with this service.
We truly care about delivering your new joy just the way you want it. Try the product for longer and feel free to return your new item to us if your expectations of the product didn't meet reality.
For further information and details on extended returns, please refer to our Terms and conditions, or contact our customer service.
Check the Extended returns box in your shopping cart when you make your purchase. You can also do this for multiple products within one purchase.
The Extended returns service will be activated immediately after payment. The final price in your cart will be automatically increased by the value of the extra service.
All you have to do to claim the Extended return service is to return the goods to us within 60 days and we will refund your money back to you. For legal entities, the return period is 30 days.